Kelowna
We are builders in the Okanagan and Pine is one of the best suppliers we deal with!!!! Michelle is our sales rep and she rocks! Great communication and competitive pricing!
— Vince R
Surrey
I came into the Surrey location last week with a pendant light problem. It was past warranty and I was only asking for help. It has been a long time since I received such fabulous customer service. The two ladies were wonderful. They spent time researching and printed me off the instructions for installation. They offered solutions to my problem. They were more helpful than I could have ever expected. I would highly recommend this store. Perfect customer service.
— Nancy L
Victoria
Fantastic customer service! The staff were super knowledgeable and helpful, and when it turned out it was going to be more rigmarole to install the new fixtures in my condo than anticipated, returning them was super simple. I will absolutely shop at Pine Lighting again and recommend it to others.
— Christine A.
Kelowna
Pine Lighting is a great place to go to get all your lighting needs filled. Michelle is amazing - she really knows her stuff, and is so helpful and pleasant. We were able to get our lights in pretty short time, with the right bulbs. Highly recommend Pine Lighting
— Suzanne B
Surrey
Aside from having great new item prices and showroom sales this store has the nicest staff that go above and beyond to answer questions, give honest advice, and absolutely zero sense that they’re trying to sell the most expensive lights possible. Everyone from the staff up front to the guys who help deliver lights is really welcoming and kind.
— Abhi P
Victoria
Excellent customer service! Very helpful and Jon is great rep to work with. (A very different experience at Pine Lighting than the one I had at the other big lighting store in Victoria...) Will be going to Pine anytime lighting is needed.
— Andrea B
Kelowna
I needed a $30 part for a chandelier and they went above and beyond to find me a replacement. Great customer service feels like an understatement. Thanks again! :)
— Degen B
Kelowna
Seriously, love this place. Doing a reno and trying to manage budget with style is overwhelming. I appreciated the direction on ways to save and things to consider. There wasn't a doubt in my mind that their service and pride in their offering trumped selling you stuff. They were highly recommended to me by another business I stopped at for reno needs. They were right, you will get same quality and more here then anywhere else.
— Trina S
Victoria
Pine lighting is the place to go for outstanding customer service and lighting options and solutions. As an electrical contractor we value their service and feel confident they will provide great service to our customers. Highly recommend.
— Valkyrie Electric
Kelowna
I was running around the city trying to find a replacement bulb for my kitchen light and everywhere seemed to make it seem complicated where as they made it simple. Thank you for your knowledge and service
— Allison K
Victoria
We can't recommend Pine Lighting highly enough! Andrea and the team are so professional, knowledgeable and helpful. If you're a home owner looking for lights or a builder, we can't recommend this local store enough! Also the owner is very charitable in the community and we are always in support of supporting local giving businesses
— White Wolf Homes
Victoria
We had excellent service from Jon at Pine lighting after a disastrous experience ordering pendant lights from Wayfair. Jon was able to find 3 pendant lights that worked for us in the short time frame we were left with following Wayfairs disappointing orders. He was responsive & proactive in ensuring we met our deadline. Last but not least, his prices were unbeatable. We will never shop for lighting anywhere else after such a great experience.
— Susan M